Improving Service Level Engineering - Schütze - Bøger - Springer International Publishing AG - 9783319597157 - 28. juli 2017
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Improving Service Level Engineering 1st ed. 2018 edition

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Improving Service Level Engineering 1st ed. 2018 edition

This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets.


195 pages, 64 Illustrations, color; 7 Illustrations, black and white; XXV, 195 p. 71 illus., 64 illu

Medie Bøger     Bog
Udgivet 28. juli 2017
ISBN13 9783319597157
Forlag Springer International Publishing AG
Antal sider 195
Mål 489 g
Sprog Tysk  

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