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The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology New edition
Nawal K. Taneja
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The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology New edition
Nawal K. Taneja
Shows how information and technology can drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.
212 pages, includes 23 b&w illustrations
| Medie | Bøger Hardcover bog (Bog med hård ryg og stift omslag) |
| Udgivet | 30. september 2011 |
| ISBN13 | 9781409435020 |
| Forlag | Taylor & Francis Ltd |
| Antal sider | 268 |
| Mål | 242 × 168 × 23 mm · 654 g |
| Sprog | Engelsk |
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